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front office support for the Municipality of Grimbergen

When a staff member was absent for an extended period during a particularly busy time, the Municipality of Grimbergen called on our agency to take over a number of projects. To ensure rapid coordination and progress, we worked front office at the client’s premises on fixed days
Client: Municipality of Grimbergen
Sector: Local government
Location: Grimbergen
Year: 2024
the question

A temporarily ‘headless’ communications department during an election year presented the Municipality of Grimbergen with a real challenge. Several projects had to be launched quickly to ensure they were completed before the elections. We therefore took full ownership of three projects, from project management and coordination through to effective implementation.

As front office staff, we temporarily joined the communications team of the Municipality of Grimbergen. Our presence on site ensured quick follow-up, availability for questions and a structured way of working.

clear and understandable communication that reaches all residents
With a clear leaflet about waste, a brand-new map of slow roads and a refreshed edition of the Grimbergen Zomert magazine, we delivered polished end products to the residents of Grimbergen.
our impact
From project management to copywriting, design and execution: we took care of the entire process that preceded delivering the desired documents:
project management
The various sub-projects required input from internal and external departments. They also had to be delivered within a tight timeframe. These factors created a need for strong coordination and project management.
content creation
During our front office support, we developed a map of slow roads, a clear waste brochure and a refreshed edition of the Grimbergen Zomert magazine.
team
Curious about this case?
Let’s talk! Maarten would be happy to tell you more.

Philippe De Vries
Senior advisor

Maarten Thimpont
Project lead

Robbert Hendrix
Communicatie advisor
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