
a breath of fresh air for Brussels’ Sablon neighbourhood

When Immobel wanted to turn the Lebeau building complex into a new gem in the Sablon neighbourhood, the developer faced criticism from the neighbourhood. We supported Immobel with strategic proximity and project communication throughout the permit process, with an unexpected turn of events as a result.
Client: Immobel
Sector: Real estate (residential – offices – commercial)
Location: Brussels
Year: 2021 - 2023
the question

Bringing more life to the neighbourhood was Immobel’s main objective with the Lebeau Sablon project. To achieve this, the developer would repurpose a vacant building complex in the Sablon and convert it into offices, homes and commercial units.
But the project environment has a very distinct character: the neighbourhood attaches great importance to its rich history and takes a critical view at new projects. So how do you get this sceptical neighbourhood excited about a new project?

extra attention
to neighbourhood communication creates extra support
We invested in a well-thought-out communication strategy with a strong focus on community engagement. Through transparency, honesty and bilingual communication materials, we won the neighbourhood over to the design, ultimately securing the much-coveted permit.
our impact
The project was not only able to move forward but even gained support from local residents and retailers who were initially opposed to it. This positive outcome was partly made possible by:
communication strategy
Development of an honest communication strategy, tailored to the project and its surroundings and based on an efficient analysis phase. Including proactive press communication.
proximity communication
Development of well-considered and targeted actions to reach and inform residents and retailers in the neighbourhood, both before and during the crucial public inquiry phase.
project communication
Operational support and guidance in updating the project website and project presentations.
team
Curious about this case?
Let’s talk! Maarten would be happy to tell you more.

Maarten Debecker
Senior advisor

Lydie Marotte
Communicatie advisor


%20(1).jpg)


